We usualy ship the order one day after your order from monday till wensday. If you put your order on thusrday till sunday we will send the package in monday. . We guaratee the goods until they reach your destination (exception is make if the DHL try to reach you and they cannot deliver because YOUR fault).
Boxes will be shipped by us to DHL facility airport with maximum one hour before the plane will take off . We ship with DHL Nextday delivery before 12 AM and order will arrive safe at your place in 24 maximum 48 hours after shipping. Our package is made to keep controlled temperature for 96 hours.Inside package you can find Thermogel pack and you can re-use them at if you need After shipping we will send you tracking number form DHL.
We offer flat fee shipping rates within the EU Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Important information
This product is shipped frozen. Depending on the outside temperature, transit time and the type/thickness of the cut, it may arrive partially thawed or fully thawed.
Don’t worry – the product has been kept in the cold chain at all times and is safe to consume.
Important notice (legal)
For legal reasons, we are required to declare this product as “thawed”, even if it may still be partially frozen when you receive it.
What should you do when you receive your order?
Option 1 – Use soon:
Place the product in the refrigerator at about 5 °C and let it thaw completely.
Enjoy it until the best-before date printed on the label on each pack.Option 2 – Store for later:
If the product is still frozen or only slightly thawed on the surface, you can place it directly in your freezer at –18 °C upon arrival and enjoy it later.
In this condition, it can be safely stored in the freezer for up to 2 more months without any loss of quality.
Orders from 350 eur will receive free shipping!
